Addtional Information

Additional information about your stay

  • Airport transfers:  Complimentary deluxe VIP roundtrip airport transfers are included with minimum night stay.  Minimum number of nights vary depending on the dates and rate selected … 3 nights for stays May 15 – Oct 31 … 5 nights for stays Nov 1 – May 14.  Otherwise $140.00 USD fee plus 16% tax … Fee is based on roundtrip transfers and is per couple in same vehicle.  Additional charges may occur for surfboards or excess luggage.
  • Children:  children over 16 welcome; however, due to the intimate size of our resort, reservations with younger children can only be accepted when that reservation is part of a group or family that reserves the entire villa, 8 rooms (7 rooms for low season).
  • Pets:  Small pets are welcome with advance notice … please inquire.
  • Special events: We also host weddings, birthdays, anniversaries and special events … To find out more, please contact us.
  • Taxes:  All rates are quoted in US dollars and are subject to change and do not include 16% IVA and 3% Hotel tax.
  • Gratuity: Rates do NOT include gratuities for staff … at guests’ discretion.
  • WI-FI:  Even though we greatly believe in the importance of vacation, we also understand the necessity to stay in touch … as such, all areas of the hotel, including guest rooms, offer complimentary wi-fi accessibility.  Additionally, there is a designated computer with printer for guest use … It’s there so you can catch up on e-mail or print your outbound boarding pass, etc.  An outbound VOIP telephone is also available for guests to make international calls at no charge.  After all, what’s vacation without peace of mind …
  • Staying informed:  Complimentary use of iPad tablets to access PressReader … a subscription service with more than 5000+ publications, newspapers and magazines, from more than 100+ countries, in more than 60+ languages …
  • Electricity:  Mexico uses the same format 110/120V and the same dual vertical prong style outlets.  Additionally, all rooms are equiped with built-in USB format outlets for charging small electronics such as cell phones and tablets.
  • Water:  All the water is purified using an onsite multi-stage filter and UV purification system.  Additionally, complimentary bottled water is always available.
  • Cellular service is available in the area and is provided via TelCel … please check with your home cell service provider prior to arriving to make sure of compatibility.
  • Questions: If you have additional questions feel free to send us an e.mail or give us a call at +52-329-298-4114 or Toll Free (VOIP) 1-866-740-7999 from the US.